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FREQUENTLY ASKED QUESTION (FAQ)

The following documents are frequently asked questions specific to NET2000 that assist you in resolving problems you may encounter. It is a good idea to download this document and print it just in case you run into problems. Click here to download faq.doc.
  MODEM
1. Error 680: There is no dial tone.
2. Error 630: The computer is not receiving a response from the modem.
3. How do I test my modem to see if is working properly?
4. Modem dials but won't connect.
5. Why does my modem/connection keeps dropping out?
6. I have a 56kbps modem, why am I connecting at lower speeds.		  

DIALUP NETWORKING
1. Error 691: The computer you are dialing is not responding, check the username or password.
2. Error 692: You have been disconnected from the computer you are dialling.Dialup Networking cannot negotiate a set of network protocols.
3. I dialled in, connected but ...
4. The phone line is busy.
  BROWSER
1. Page cannot be displayed.
2. How do I remove content advisor?
3. I keep getting 'Script Errors'
4. I getting 'Error 4.04' or 'Cannot open the Internet site. A connection with the server cannot be established?
5. I keep getting DNS error.
6. The pages seem to load very slowly. My downloading is slow.
7. Internal Server Errors.
8. I can browse to any website but I can't login to secure sites like the Banks.
 		  EMAIL
1. It keeps asking me for my password
2. My email comes down very slowly.
3. I cannot send out email.
4. Can I access my emails from overseas?
5. I cannot access Webmail, it keeps saying 'Page can't be displayed'.
6. I get disconnected every time check my email.

 
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