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SOLUTIONS TO FREQUENTLY ASKED QUESTION (FAQ)

SOLUTIONS TO EMAIL PROBLEMS

3. I cannot send out email.
If you are having trouble sending out email but are able to receive emails ok. Check the following:

 
  • Your outgoing mail server may not be set to mail.net2000.com.au
  • There is an email in the Outbox with an incorrect email address (may a spelling mistake or the email address itself doesn't exist). Try removing all the messages in the Outbox.
 
  • Your email settings is incorrect. Your email address is your_username@net2000.com.au if you mistype this email address, the outgoing mail server does not recognize your email address and your emails will not be sent.
  • If you are not dialled into NET2000 but some other ISP, you won't be able to send out emails via NET2000 (You'll get a "relaying denied" error).
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